Refund policy

Returns & Refund Policy

Due to the nature of health and supplement products, we do not accept returns or exchanges for change of mind once an order has been shipped.

This policy ensures the safety, hygiene, and integrity of all products sold.

Exceptions (Australian Consumer Law)
We will provide a replacement or refund if a product is:

  • Faulty or defective
  • Incorrect or not as described
  • Damaged in transit

If you experience any of the above, please contact us within 48 hours of delivery with clear photos and details.

Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:

  • Opened products
  • Used supplements
  • Change of mind

Contact
For any issues, please contact us